The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Osborne Manufacturing use of personal information that you may submit to Osborne Manufacturing through this Web site is governed by the Osborne Manufacturing Privacy Policy. We will not use any personal information you provide for any purpose other than tracking and accounting for your order.


  • Shipping & Delivery
  • Website orders will automaically process shipping within the United States. Shipments to other countries can be arranged by contacting us via e-mail. We will take your ship to address in any country worldwide and provide you with the total shipping costs based upon your desired method. Credit card information can be submitted or PayPal payment can be made. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. EB3 shipments are insured. If your shipment is delayed or lost we will take the initiative of working with the carrier to locate or replace yur order.


  • Sales Tax
  • Osborne Manufacturing charges sales tax for merchandise ordered on this Web when the pruchaser has an address within the state of Pennsylvania.


  • Warranties
  • Product available at osbornemfg.com except for the EGB and TM are manufactured by General International in Montreal, Canada. Please check their website www.general.ca for specific warranty details and replacement parts.


  • Return Policy
  • Returns are only accepted when the product is in new condition. Opened boxes, partially assembled and defective products will be repaired or replaced sat our discretion.


  • Store Hours
  • 8:00AM-5:00PM Eastern Time. Most orders received before 3:00PM will ship that day.